Terms & Conditions

1. Agreement to terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and StoreKit (“Company”, “we”, “us”) governing your use of the StoreKit platform and related services (“Services”).

By creating an account or using the Services, you confirm that you are at least 18 years old, have read and understood these Terms, and agree to be bound by them. If you are using StoreKit on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Description of services

StoreKit provides a software-as-a-service (SaaS) e-commerce platform that enables merchants to create and operate online stores. Services include but are not limited to: storefront hosting, order management, payment processing integration, analytics, marketing tools, and customer management.

3. Account registration

• You must provide accurate, current, and complete information during registration.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorised access to your account.
• Each account may operate one store (Starter/Growth) or up to five stores (Pro).
• You may not share your account credentials or allow others to access your account.

4. Acceptable use

You agree not to use StoreKit to:

• Sell illegal products or services, including controlled substances, counterfeit goods, or weapons.
• Engage in fraudulent activity, phishing, or identity theft.
• Violate any applicable law or regulation, including consumer protection and advertising standards.
• Distribute malware, spam, or unsolicited commercial messages.
• Scrape, crawl, or extract data from the platform without written permission.
• Attempt to gain unauthorised access to any part of the platform or other merchants' accounts.
• Misrepresent your identity, products, or business practices to customers.

StoreKit reserves the right to suspend or terminate accounts that violate these rules, with or without notice.

5. Fees and payment

• Subscription fees are billed monthly or annually in advance.
• All fees are exclusive of applicable taxes (GST etc.), which will be added where required by law.
• StoreKit charges no transaction fees. Payment gateway fees are set by the gateway provider.
• Failure to pay subscription fees will result in suspension of paid features after a 7-day grace period.
• Refunds are issued at our discretion. Annual plan refunds are prorated for unused full months.

6. Your content and data

You retain all ownership rights to the content you upload (products, images, store text). By uploading content, you grant StoreKit a non-exclusive, royalty-free licence to host, store, and display your content solely for the purpose of providing the Services.

You are solely responsible for ensuring your content does not infringe third-party intellectual property rights, violate privacy rights, or breach applicable law.

7. Intellectual property

The StoreKit platform, including its software, design, trademarks, and all associated intellectual property, is owned by StoreKit. Nothing in these Terms transfers any intellectual property rights to you. You may not copy, modify, distribute, or create derivative works of the platform.

8. Service availability

We target 99.9% monthly uptime for the platform. Planned maintenance windows are communicated in advance. We are not liable for downtime caused by factors outside our reasonable control, including third-party service failures, natural disasters, or government actions.

9. Limitation of liability

To the maximum extent permitted by applicable law, StoreKit is not liable for:

• Indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, data, or business opportunities.
• Damages arising from your inability to access or use the Services.

Our total liability to you for any claim shall not exceed the total fees you paid to us in the three months preceding the claim.

10. Termination

You may terminate your account at any time from the dashboard settings. We may terminate or suspend your account if you breach these Terms or if required by law. On termination, your store will be taken offline and your data will be retained for 30 days before deletion, during which you may request an export.

11. Governing law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

12. Changes to terms

We may update these Terms from time to time. We will provide at least 14 days' notice of material changes via email or platform notification. Continued use of the Services after the effective date of changes constitutes acceptance of the updated Terms.

13. Contact